Tags Posts tagged with "Customer Engagement"

Customer Engagement

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food truck tip of the day

I’ve recently noticed that many food trucks tend to forget the word “social” in social media. They may post location updates on Facebook or compose tweets on Twitter, but they don’t progress further than that. They never take the time to read the replies or actively engage by responding to their followers. Ultimately this is the reverse of what social media is all about and every food truck vendor should take full advantage of the many social media platforms at their disposal.

If the number of social media platforms stresses you out…instead, focus on your customers and learn how to engage with them more effectively. Significant time is spent on researching how to use various social media tools, but understanding your customers and how they react on social media will be more beneficial to your mobile food business in the long run.

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