Tags Posts tagged with "Food Truck"

Food Truck

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bad interview questions

Working in the mobile food industry is much like any other restaurant industry job which means there can be a lot of turnover. Whether you are new to the industry or just need to fill a recently vacated position, you need to know what cannot be asked when you are involved in the hiring process.

Bad Interview Questions

Equal Employment Opportunity Commission (EEOC) guidelines, as well as federal and state laws, prohibit asking certain questions of a job applicant, either on the application form or during the interview.

So what are some bad interview questions that you should you stay away from? Basically, you can’t ask about anything not directly related to the job.

13 Bad Interview Questions Or Topics To Avoid
  • Age or date of birth (if interviewing a teenager, you can ask if he or she is 16 years old)
  • Sex, race, creed, color, religion or national origin
  • Disabilities of any kind
  • Date and type of military discharge
  • Marital status
  • Maiden name (for female applicants)
  • If a person is a citizen; however, you can ask if he or she has the legal right to work in the United States

Other questions you should avoid include:

  • How many children do you have? How old are they? Who will care for them while you are at work?
  • Have you ever been treated by a psychologist or psychiatrist?
  • Have you ever been treated for drug addiction or alcoholism?
  • Have you ever been arrested? (You may ask if the person has been convicted if it is accompanied by a statement saying that a conviction will not necessarily disqualify an applicant for employment.)
  • How many days were you sick last year?
  • Have you ever filed for worker’s compensation? Have you ever been injured on the job?

We hope this list helps keep you from getting in trouble for asking bad interview questions to applicants who are interested in working for your food truck business.

RELATED: Post You Food Truck Jobs With Mobile Cuisine

Do you have any additional tips or suggestion? If so, please share them in the comment section below, Tweet us or share them on our Facebook page.

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food truck tune up
image credit: vimeo/ Hot Shot's Secret

Food truck tune up intervals vary from one vehicle to another. Most older mobile food trucks with non-electronic ignitions should be tuned every 10,000 to 12,000 miles or every year, whichever comes first.

Newer trucks with electronic ignition and fuel injection systems are scheduled to go from 25,000 miles to as many as 100,000 miles without needing a major tune-up.

food truck tune upRefer to your the truck’s owner manual for recommended tune-up intervals, but be aware that even if it says that the vehicle doesn’t require scheduled tune-ups very often, it’s in your best interest to check periodically that your food truck is working at peak efficiency.

Since food trucks typically do a lot of stop-and-go driving to get to their set up locations and pull heavy loads, your ignition system may need to be tuned more often.

Symptoms that tell you that you need a food truck tune up of your electronic ignition system:
  • The truck stalls a lot. The spark plugs may be fouled or worn, the gap between the spark plug electrodes may need adjusting, or an electronic sensing device may need to be adjusted.If you’re having trouble pinpointing why your vehicle is stalling, you can help your automotive technician diagnose the problem by paying attention to whether the engine stalls when it’s hot or cold or when the air conditioner is on.
  • The engine is running roughly when idling or when you accelerate. Chances are the vehicle needs a tune-up.
  • The truck gets harder to start. The problem can be in the starting system (for example, a weak battery), in the fuel system (for example, a weak fuel pump), or in the ignition system, or can be due to a faulty electronic component, such as the electronic control unit (ECU).

Your food truck is the means to deliver your menu to your customers.

If it breaks down due to over use or a lack of preventative maintenance  your business will suffer until you are able to get it back on the road.

Be sure you use these tips to help determine if you should be getting it to the shop for a tune up to help keep it on the street.

Do you have any tips on how to determine if you need a food truck tune up? If so, please feel free to share them in the comment section below, Tweet us or share them on our Facebook page.

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food truck fire houston

tip of the day

Today’s tip of the day looks at how to put out fires that occur in your food truck or your commercial kitchen.

When a fire starts in these areas you need to act fast to keep the fire from getting out of control. But how you act depends on what kind of fire you have and where it is.

Follow these instructions for putting out food truck kitchen fires:
  • If you have a fire in the oven or the microwave, close the door or keep it closed, and turn off the oven. Don’t open the door! The lack of oxygen will suffocate the flames.
  • If your oven continues to smoke like a fire is still going on in there, call the fire department.
  • If you have a fire in a cooking pan, use an oven mitt to clap on the lid, then move the pan off the burner, and turn off the stove. The lack of oxygen will stop the flames in a pot.
  • If you can’t safely put the lid on a flaming pan or you don’t have a lid for the pan, use your fire extinguisher. Aim at the base of the fire — not the flames.
  • Never use water to put out grease fires! Water repels grease and can spread the fire by splattering the grease. Instead, try one of these methods:
    • If the fire is small, cover the pan with a lid and turn off the burner.
    • Throw lots of baking soda or salt on it. Never use flour, which can explode or make the fire worse.
    • Smother the fire with a wet towel or other large wet cloth.
    • Use a fire extinguisher.
  • Don’t swat at a fire with a towel, apron, or other clothing. You’re likely to fan the flames and spread the fire.
  • If the fire is spreading and you can’t control it, get everyone off the truck or out of the building and call 911. Make sure your entire staff knows how to get out of these areas safely in case of a fire. Practice your fire escape routes at least twice a year.

Do you have any additional tips for putting out food truck kitchen fires? Leave your tip in the comment section below, Tweet us or share them on our Facebook page.

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awesome mobile food business

Over the years we’ve touched on topics crucial to running a successful mobile food business such as type of cuisine, parking locations, commissaries and selecting the right platform (truck, cart, trailer etc…) to serve your food from. In this article we’ll cover aspects that delve beyond those obvious concerns.

The key ingredients that matter most to creating an awesome mobile food business are your food, your staff and you. If done the right way, your food truck, food cart or trailer will thrive in the industry and stay on top.

3 factors that will create an awesome mobile food business:

Food Identity

Your food is your food truck business’ identity. You first must portray yourself in a very definable way to your customers so they can equate you as the go to spot for your cuisine.

Failure to define yourself is a huge mistake when trying to separate yourself from your competition.

For example, let’s say that there are a bunch of burger trucks in your area, which means there has to be something about your food that makes it stand out if you too will be serving burgers.

How To Make Your Food Awesome

  • Uniqueness. Get your customer’s attention with original dishes. If you plan to serve common dishes, add some flair and make them just 10 percent better, you’ll have an inspiring and stimulating menu your customers will get excited about.
  • Go local. Get some local farm fresh produce. Not only are you bringing in very fresh ingredients, you are supporting the local economy. Today’s customers do take notice of this fact.
Supreme Staffing

You need to hire people who have a passion for the mobile food industry, a sense of urgency when handling customers and a willingness to be part of your team.

The service experience is right up there with food when it comes to the top two elements to a great dining experience.

Your staff needs to work in sync because if they don’t, you could end up with reviews that minimally praise the food but ruthlessly criticize the service.

Customers want to eat great food but at the same time, they want to be treated like royalty.

How To Build An Awesome Staff

  • Processes. Create employee manuals containing your processes and procedures, and ensure they are updated regularly. This gives your staff a way to succeed as a unified team moving in the same direction. There is nothing worse than attempting to manage a bunch of individuals trying to do the same thing, each in their own way.
  • Outstanding training. Your food truck staff has to know their job. Ensure your staff gets thorough book training on procedures along with on-the-job training complete with food tasting and menu education. Basic training should also include job shadowing a veteran staff member. Don’t stop there. Expose the staff member to the other job roles within your food truck. This will allow for position flexibility in case someone can’t show up for work and leaves you hanging.
  • Solicit feedback. Always communicate with them and more importantly, don’t stop listening. Give real-time feedback and think of yourself as a coach to your team. You don’t have to portray yourself as almighty. Look beyond your ego and start putting your people first.

RELATED: Post Your Food Truck Jobs with Mobile Cuisine

Personality Plus

Food trucks don’t fail, people fail.

As the owner, you are the people. Whatever happens under your watch is on you. This could be hiring a truck manager who under-performs or not training your staff to prepare your awesome recipes consistently awesome.

Ultimately, the responsibility rests on your shoulders.

How You Can Become Awesome

  • Self-reflect regularly. The toughest thing for anyone to do is critique themselves. It is not in our nature to tell ourselves we are wrong. As a leader, it’s okay to be vulnerable and allow yourself to be exposed. That doesn’t make you weak; it actually makes you more authentic and respectable.
  • Ask for feedback. Ask your staff for honest feedback. Let it be known that honesty is the only way for you to improve as an owner. Don’t forget your staff extends further than just managers and service window staff. You should be listening to your line cooks just as anyone else. Customer feedback is also very important to the growth and development of your food truck. Let it be known that you want to know what customers think to make their experience better.
  • Keep growing. Food truck owners can always improve. What’s more, your staff has great ideas, so ask them. Your mobile food business needs to keep growing to thrive and it’s vitally important you grow with it.

Do you have any tips on how you created an awesome mobile food business? If so, leave us a comment (below), Tweet us or share your thoughts on our Facebook page.

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understand marketing

Making great food isn’t the only ingredient a mobile vendor must use to create a successful food truck today.

Here is a short list of why these mobile chefs should understand marketing and how it affects their food truck business.

10 Reasons You Should Understand Marketing
  1. To ingrain your food truck in the community.
  2. To promote your signature menu items.
  3. To stand out and be the consumer’s choice when they go out to eat.
  4. To create consumer-friendly menu items that sell.
  5. To understand consumer’s likes and dislikes and understand trends.
  6. To advertise your special events.
  7. To publicize yourself, your menu, and your food truck.
  8. To communicate what makes your menu and mobile food business unique.
  9. To generate interest and initiate new customer visits.
  10. To build a loyal following of customers that spread the word.

Food truck vendors absolutely need to know how to prepare a fantastic meal for their customers, but at the same time, they need to understand why marketing their mobile food business will help them stay open for the long haul.

Do you have any additional tips why it’s so important for food truck owners to understand marketing? If so, please feel free to share them in the comment section below, Tweet us or share them on our Facebook page.

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food truck tip of the day

Small businesses across the country have been taking a beating over the last few years due to the economy and even the growing mobile food industry isn’t an exception.

No matter the reasons behind some trucks closing, there are still a huge number of individuals who are looking to enter the industry.

RELATED: Find Food Trucks For Sale At Mobile Cuisine

Taking over a failed truck can be an easy way to get onto the streets of your local area. Here are four tips to follow if you are taking over an existing truck without plans on re-branding it.

tip of the day

Communicate the change in ownership to old customers

When you buy a brand that has been around for some time, show the longtime customers that you appreciate their business by giving them customer appreciation discounts.

Get to know them and establish yourself as the new owner. When people are used to brands they are not used to change. Let them know that their favorite staples will remain on the menu.

Assure them that you are going to carry on the brand just as good as it was before, if not better.

Add some new items

When comes to change you have to be very careful with established food truck brands. Keep on the old staples, but make sure that the quality of the food is upgraded to current standards.

Familiarize yourself with new taste profiles, quality control and other things that will make a difference to new and old recipes. Let older customers know about the new changes so they won’t be shocked.

Bump up the truck’s profile

Don’t be afraid to step up your game and compete with other food truck businesses in the area. Do things that have never been done at that truck before. Increase advertising and marketing.

Play on new strategies in social networking. Use Twitter, Facebook, and geo-location services like Foursquare to find new customers.

Think with the new generation in mind. It can be a hard pill to swallow to change something that has been around awhile.

Consider hiring new staff

Analyze the current staff and determine if they have what it takes to move forward with your changes. You’ll probably have to get rid some staff that don’t fit your plans.

Put them to work to see what they can do. Keep the ones that are willing to listen to change and who are loyal to your vision for the direction of your business and not the previous owner’s vision.

RELATED: Post Your Food Truck Jobs At Mobile Cuisine

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food truck tip of the day

tip of the dayUltimately the quality of the food you serve will draw people to your service window; however customers are far more likely to return for purchases of your menu items if they feel valued by the person selling it.

Under-appreciated customers will look elsewhere to make their next food purchase.

Reach out to each of your customers and make sure they know how important they are to your business.

Give them the opportunity to meet as many of your staff as possible. Have your service window staff thank them for their business and ask them to tell them a little bit about themselves.

When you or your staff creates an emotional connection with your customers, they are more open to hearing what you have to offer, and much more inclined to keep coming back for more.

This interaction needs to be genuine and shouldn’t never be phony or insincere.

Do you have a tip you’d like to share with our readers? If so, please feel free to drop us an email, a DM on Twitter, or a private message on Facebook and we’ll discuss how to provide your information in a future “Tip of the Day”.

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food truck upselling

Upselling is an important part of any food truck’s marketing and sales strategy and an obvious way to boost revenue. However, there’s a delicate balance between offering helpful suggestions to your customers and becoming an annoyance.

Food Truck Upselling

Every mobile food business strives to ensure its customers have the most enjoyable dining experience possible, and therefore, the last thing service staff should do is overly push them to order extra things they may not want.

On the other hand, many times customers are very receptive to or even appreciative of a server who goes the extra mile to suggest additional menu items they may not have thought to order on their own.

So how should your food truck strike the right balance between too much food truck upselling and not upselling enough? Easy, follow thes four food truck upselling tips.

4 Food Truck Upselling Tips

Know the customer

Your service window staff should take the time to personally know their customers, especially loyal ones.

To do so, train them to ask certain questions that will allow them to better understand their customers’ personal preferences and then offer particular menu suggestions, accordingly.

Make the upsell enticing

When upselling, customers will only be excited about their server’s suggestions if they are.

To help service staff be more convincing upsellers, during your regular staff meetings try slotting out time for mock scenarios, whereby service staff can test and fine-tune their upselling techniques with each other.

Another great way to do this is by regularly featuring different menu items with visual photos on your food truck’s Facebook page.

Look for queues from customers

Typically customers will let their server know, even if subtly, how they are feeling throughout the dining experience. By asking basic questions, such as: “Do you know about our specials today?” will let the server know whether or not their guests are receptive to additional menu suggestions.

Make sure service staff is knowledgeable about the menu

Every member of your staff must know your menu inside and out to be effective upsellers.

This includes making sure they have an opportunity to try different food/drink items as well as briefing them prior to their shift about any changes or specials that have been added to the menu.

Knowledgeable staff and stellar server interaction is always a must.

With these basic tips and techniques, you can ensure that upselling provides your food truck with a nice additional revenue flow, without compromising the customer experience.

Do you have any additional food truck upselling tips that could help our readers? If so, please feel free to share them in the comment section below, Tweet us, or share them on our Facebook page.

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