Many food truck owner forays into social media yield nothing more than wasted time and effort. Before you establish your food truck Twitter account or start a Facebook page, step back and think about what messages will be relevant to your customers or potential customers.
Of course you want to send out your next location or your special of the day/week, but if your other communications aren’t useful or interesting to them, you might as well be tweeting into a black hole.
Start by understanding the conversations that are already happening around your food truck. Then craft messages accordingly.
Before sending anything out, ask yourself:
- What value does this message carry for our customers?
- What action are we hoping to inspire?
If you don’t have a clear answer to each of these questions, it’s time to return to the drawing board.