Working in the confines of a food truck can be a frustrating experience, especially when seemingly straightforward conflict devolves into personal or protracted disputes. Employee fighting in the workplace has serious consequences for a food truck business. Constant employee bickering and the tension it creates causes a hostile work environment, and employee morale and production suffer as a result. Act quickly if employees begin fighting in the workplace, before the problem intensifies and becomes difficult to handle.
Before your staff members start throwing proverbial punches, take these steps to get them to stop fighting and get back to working:
Set a firm policy regarding workplace fighting. Post the policy in the truck, and send a copy to all workers. Outline the possible effects of fighting, such as disciplinary action, and highlight the need for teamwork.
Meet individually with each employee involved. Allow each employee to explain what is causing the fighting, and take notes. Ask the involved employees if they can resolve the problems themselves.
Tell each employee that you will not tolerate fighting in the workplace. Explain how the tension harms production and affects other coworkers. Use polite but firm wording to avoid creating more tension.
Go over the notes you took. Look for a resolution to the problem. You can’t do much about personality conflicts, other than warning the workers involved or shifting positions, but you may resolve other situations with a proposed compromised.
Meet with the fighting employees to propose a solution. Listen and try to address any concerns. Tell the employees what further action you will take if the fighting continues.
Keep an eye on the workers. Take the disciplinary action you mentioned if the fighting persists.