The Right Way for Employees to Voice Their Complaints
For any food truck organization to thrive, their employees need to be able to question how things are done and express dissent. But no one wants to hear grievances. If you have an opinion to share with the food truck owner, do it carefully:
- Choose your audience. Your food truck co-workers may not be able to remedy your situation. Express your ideas to someone who can actually do something about the problem.
- Propose a solution. Rather than simply voicing a complaint or spotlighting a problem, try presenting a way to resolve it. This makes it more difficult for others to dismiss you as a complainer. It saves your audience the effort of solving it themselves.
- Use direct factual appeals. You may feel passionate, but your co-workers are more likely to listen when you express yourself rationally and have evidence to back up your claims.