How Skilled Is That Food Truck Job Candidate
The point of a job interview is to make sure the candidate has the necessary skills to do the work in your food truck. But aside from references, how can you determine if a potential employee actually knows what they claims to know?
Here are three tips for finding out how deep a person’s knowledge and experience goes:
- Ask “how” and “why.” When an interviewee relays a success story, drill down to understand as much as you can. Keep asking, “How did you do that?” or “Why?” until you get to a question the prospective food truck employee can’t answer. This isn’t always comfortable but it will shed light on their true capabilities.
- Bring in a fellow interviewer. With two people conducting the interview, one of you can focus on asking the right questions and the other can listen attentively to responses.
- Test them. It is common practice within the foodservice industry to have a physical test for cooks and service staff. If you are hiring a line cook, give them a recipe to follow, and let them show you how they prepare it. You may even want to eliminate particular ingredients to see if they question you on it while tasting. For servers, have them role play with you. You play a problematic customer, and see how they react.