No matter how positive of a person you are, or how much you love your job, bad days happen to the best of us. No single food truck owner likes to have a shift, day or week that misses their performance expectations in sales or service. Yet, failing to meet yours or your customer expectations doesn’t have to feel like the end of the world. Follow these 3 steps to turn a poor food truck performance around.
3 Steps To Turn Around A Poor Food Truck Performance
The challenge for many food truck vendors is “where do you start.” There are always many opinions on where to start and even more excuses of why a poor performance happened.
- Accept it and ask for help. Don’t get defensive. If the sales figures or customer reviews show you are under-performing, accept it and ask for help to get better.
- Ask others to share insights about how you can improve. Understand the underlying cause. Do you or your staff members not have the right skills? Do you have employees that are uninterested in the work? Whatever it is, get to the bottom of what’s causing you to come up short.
- Commit to change. Identify what it is that your organization needs to do differently and ask those around you to help keep you on track and accountable.
Correcting a poor food truck performance should be challenging, should be well structured and should have consistent follow up. Changing the personal behaviors of yourself or your food truck team is not easy and requires significant retooling.
RELATED: Leave That Bad Day At Work
The Bottom Line
These tips will help you be proactive, rather than reactive. Who knows, you might even be able to prevent a bad day from derailing your week before it even happens.
Use these 3 steps to turn around a poor performance, then set up actions for turning that poor performance to a learning moment. As a leader, there is nothing more rewarding than teaching and leading yourself or someone one your food truck team to great success.